mahjong222 Privacy Policy: How We Handle Your Information
mahjong222 collects and uses your information only for the purposes described in this policy — including processing deposits through bKash or Upay, managing your account access and keeping your session secure. What we collect, why we collect it and how you can request changes are all set out here, and availability of our services depends on your local law and eligible regions.
Account data handled with care
bKash and Upay transaction records protected
Your rights are clear and accessible
Policy applies to all site activity
POLICY POSTURE
What Data We Collect and Why
When you open an account on mahjong222, we collect the information you provide during registration — your name, contact details and any identity verification documents required to activate your account. When you fund your account using bKash or Upay, we record the transaction reference, amount and timestamp associated with that payment. We do not store your full mobile wallet PIN or banking credentials; those remain on the respective payment platform. We also collect technical data generated by your device and browser: IP address, session duration, pages visited and the type of device you are using for mobile access. This helps us keep your account secure and deliver the site correctly across devices. We use cookies to maintain your logged-in session and to remember your preferences between visits. Your data is used to process deposits, verify your identity where required, respond to support requests and, where you have opted in, send account-related communications. We do not sell your personal data to third parties. Where we work with payment processors or identity verification services, we share only the data those services need to complete the transaction or check. All data handling described here is subject to applicable law in Bangladesh and the eligible regions we serve.
bKash transaction reference
Upay payment record
Account registration details
Device and session data
Identity verification documents
SCOPE AND COVERAGE
Where This Policy Applies and What It Covers
This policy covers data collected through the mahjong222 website and any account you hold with us. It sets out the rules for how we handle your information across account access, payment transactions, site content interaction and any contact you have with our support team. It does not extend to third-party services that operate under their own privacy terms — such as bKash, Upay or device-level browser settings — even where those services connect to your mahjong222 account. Read each third-party provider's own policy for those areas.
Account Access
Data collected when you log in, register or update your account details falls inside this policy. This includes your email, contact number and any session activity recorded while you are signed in to mahjong222.
Payment Transactions
Transaction records linked to your mahjong222 account — including bKash deposit references and Upay payment confirmations — are covered here. The bKash and Upay platforms themselves operate under their own separate privacy terms.
Site Content Interaction
Pages you visit, game categories you open and time spent on each section are recorded as session data. This data helps us understand how you use the site and is covered under this policy.
Third-Party Services
Payment gateways, identity verification providers and browser or device services operate outside this policy's scope. We pass only the data each service needs to complete its task. Their own published terms govern how they handle that data.
YOUR ACCOUNT RIGHTS
Practical Steps to Manage Your Personal Data
You have clear actions available to you under this policy. If you want to see what information we hold against your account, you can submit a data access request through the support contact route shown on this page. We will confirm what records we hold and share them with you in a readable format. If any of your account details are incorrect — your name, contact number or registered email — you can update most of these directly in your account settings. For changes that require verification, our support team will walk you through the steps shown in your account area. If you want to raise a question about how your data has been used, or if you believe something has been handled incorrectly, reach out to us through the published contact route. We take data questions seriously and will respond as promptly as our capacity allows. Availability of all these actions depends on your local law and the eligible regions we serve.
Review Your Records
Submit a data access request via our published support route to see what personal data we hold on your account, including registration details and transaction references.
Correct Account Details
Update your contact number, email or name in your account settings. Where a change needs identity verification, our support team will confirm the steps shown in your account.
Raise a Data Question
If you believe your data has been handled incorrectly or want clarification on any part of this policy, contact us through the published route. We will respond to your query.
Request Data Removal
Where permitted by applicable law in Bangladesh and eligible regions, you may request that we delete your account data. Contact support with your request and we will confirm what is possible.
CONTACT US DIRECTLY
How to Reach Us About This Policy
If you have a specific question about this privacy policy — how your bKash transaction data is stored, what information appears on your account record or how to correct a detail — use the contact routes published on the mahjong222 site. We handle data queries through the same support channels available to all account holders. Do not share your full wallet PIN or password through any support channel.
Live Chat
Open the live chat widget from any page on the mahjong222 site. State that your query is about the privacy policy so it reaches the right team.
Email Support
Send your data or privacy query to the support email address published in the mahjong222 contact section. Include your registered account email so we can locate your record.
Account Help Section
Log in to your mahjong222 account and open the Help or Support section. You can submit a privacy-related ticket directly from there, linked to your account profile.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
mahjong222 applies access controls to limit who within our operation can view your account data. Payment reference data — such as bKash deposit records or Upay transaction IDs — is retained only for as long as required by our transaction processing obligations and applicable rules in the regions we serve. Session cookies used on the site are necessary for your account to stay active while you are logged in; we also use analytics cookies to understand how pages are used, and you can adjust cookie preferences through your browser settings at any time.
Data Retention
We keep your account and transaction records for the period required by applicable rules in Bangladesh and eligible regions. Once that period ends and your account is closed, we follow a deletion process for records we are no longer required to hold.
Cookie Use
Session cookies keep your mahjong222 account active during a visit. Analytics cookies help us see which pages and categories are used most. You can manage or block non-essential cookies through your device browser settings.
Account Security
Access to your account data is protected by your login credentials. We recommend using a strong password and not sharing your login with anyone. If you suspect unauthorised access, contact support immediately through the published route.
Policy Changes
If we update this policy in a way that affects how your data is used, we will publish the revised version on this page. Continued use of your mahjong222 account after a policy update means you have had the opportunity to review the changes.
POLICY QUESTIONS ANSWERED
Common Questions About This Privacy Policy
These questions cover what account holders in Bangladesh typically ask about how mahjong222 handles personal data, payment records and access rights under this policy.
What personal data does mahjong222 collect when I open an account?
We collect the details you enter during registration — name, contact number and email — along with any identity documents needed to activate your account. We also record session and device data generated during your visits, and transaction references when you deposit using bKash or Upay.
Does mahjong222 store my bKash or Upay wallet credentials?
No. We record the transaction reference, amount and timestamp associated with a bKash or Upay deposit, but we do not store your mobile wallet PIN, OTP or banking password. Those credentials stay within the bKash and Upay platforms respectively and are governed by their own privacy terms.
How can I see what data mahjong222 holds on my account?
Submit a data access request through our published support route — live chat or email support both work. Include your registered account email so we can locate your record quickly. We will confirm what data we hold and share it with you in a readable format.
Can I correct incorrect details on my mahjong222 account?
Yes. Log in and open account settings to update your contact number or email directly. For changes that require identity verification — such as a name correction — contact support through the published route and follow the steps shown in your account area.
Does mahjong222 share my personal data with third parties?
We share data only with the payment processors and identity verification services that need it to complete a transaction or account check — such as bKash or Upay for deposit processing. We do not sell your personal data. Each third-party service operates under its own privacy terms.
How long does mahjong222 keep my account and transaction data?
We retain your records for the period required by applicable rules in Bangladesh and eligible regions. When your account is closed and the required retention period has passed, we follow a deletion process for records we are no longer obliged to hold. Contact support for specifics on your account.
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